Golden Safety Rules

Beware of untrustworthy, cheap offers

Special care must be taken when reviewing an offer with high financial investment such as your dream car or owning your private home. If the stated price is way under the usual market price then it is potentially incorrect information or a case of fraud. If you want to be on the safe side, compare prices with other similar offers or contact customer service in advance. Numerous platforms also offer the option to click and report suspicious offers so that these can be verified.

Thoroughly check the offer information

The infamous "small print" also applies to online offers. All details, especially price, payment terms, condition of goods / property as well as viewing possibilities should be thoroughly read and checked for completeness. Missing details are best enquired about with the supplier directly to avoid any misunderstandings. Online portals often offer direct contact methods with the supplier without the user having to disclose his personal data (excluding email address).

If in doubt: Make use of customer service

Every serious online platform offers a customer service hotline, an email address or a live chat. In the event of uncertainties the user should first contact the website operator and subsequently the product supplier.

Users can find further information concerning secure car purchase transactions via internet or online search for real estate on the following pages:

• www.sicherer-autokauf.de
• www.sichere-immobiliensuche.de