At Scout24, we are committed to a responsible and sustainable management of the company. Integrity and transparency are the foundations of our sustainability. Building on this, we want to anchor sustainability more firmly in all areas of business activity. Responsibility for sustainability lies directly with the CEO of the Scout24 Group.

Our mission statement for our daily business

Our Code of Conduct, which is binding for all employees of the Scout24 Group, sets out our values and creates a framework for action. Alongside our four core values, we hold ourselves to the following standards:

  • We want to reach our goals – and we want to do so by acting appropriately, responsibly, sustainably and in an exemplary manner.
  • We lead by example – every single one of us must be aware of our responsibility for the conduct and motivation of all colleagues.
  • We respect the individual – mutual respect is the basis for our teamwork at Scout24.
  • We are committed – to our employees, customers, users, business partners, society and the environment.
  • We are open and honest in our communication – open communication creates a climate of mutual trust.
  • We act with integrity – integrity means for us the unconditional duty to act responsibly, to recognise and comply with applicable laws and regulations as well as to avoid any conflicts of interest.
  • We take a zero-tolerance stance – on any form of discrimination, fraud, bribery, corruption or any other breach of law.
  • We treat data absolutely confidentially and we communicate professionally.

Responsibility for sustainability

Responsibility for sustainability lies directly with the CEO of the Scout24 Group. The Corporate Communications & Sustainability department includes a dedicated Sustainability Management team that is responsible for all operational and strategic measures and initiatives. 

Our new Sustainability Committee was given the green light in 2020. The committee is a practical working group tasked with identifying and evaluating sustainability targets in future. The committee consists of representatives from ten business units and various functions. It aims to make sustainability an integral part of our business targets, our corporate strategy and our everyday work.


We carry out materiality analyses – most recently in 2019 – so that we can focus on the right topics. The outcome: 18 topics which shape our sustainability management and remain significant in this reporting year.

Materiality matrix 2020

Corporate governance and compliance as a basis for trust

Scout24 SE’s management and oversight bodies aspire to responsible, transparent and excellent corporate governance. An important objective is to preserve the company’s trustworthiness at all times.

As a public stock corporation, Scout24 SE adheres to the statutory requirements which apply to corporate governance and other aspects. It has the customary dual management and control structure consisting of a separate Management Board and Supervisory Board and follows the recommendations of the German Corporate Governance Code. The annual corporate governance report and the declaration of conformity with the German Corporate Governance Code can be downloaded from the website at any time.

It is our objective that our employees comply with legal requirements, internal policies and ethical principles. These include our own Code of Conduct through which Scout24 provides its employees with a reliable framework for acting responsibly. It satisfies legal requirements and reflects the company’s own ethical and social values. For the future, we aim to integrate compliance criteria even more deeply into our procurement policy. We took our first steps in this direction in 2020 by, for example, including maverick purchasing and its consequences in a new version of the procurement policy. This is also relevant to us as a non-manufacturing digital company with a supply chain of low complexity.

Zero-tolerance stance on corruption and anti-competitive behaviour

The focal points of our centrally managed compliance programme include corruption prevention and the avoidance of anti-competitive behaviour. This is because the integrity of our employees is a basic prerequisite for being able to trust one another at work. Our priority is to avoid conflicts between business and personal interests and prevent corrupt behaviour. We train our staff accordingly at the Welcome Days as well as with the help of training videos on the topics of anti-corruption and price fixing that are available in our learning management tool in order to provide them with the information about how to avert anti-competitive behaviour. The training courses and videos include the relevant policies that we have implemented throughout the company.

Risk management

There are risks inherent in our business operations that can affect us either individually or as a company. In order to ensure that we and our company are successful in the long term, we aim to identify, assess and control these risks at an early stage. That is the prerequisite for us to develop and implement preventive as well as ad-hoc and targeted measures and controls to effectively mitigate and manage business risks. This is intended to provide legal certainty and certainty for our actions, and ensure sustainable success for the company.

Dialogue & transparency

We want to be a fair, trustworthy partner to our stakeholders. As such, transparent communication and regular dialogues in which we involve our stakeholders in selected strategic and operational issues relating to our business activities are important. Be it investors, customers, users, suppliers, business partners, our employees or the social environment, we want to know what our stakeholders expect from us and what standards they hold us to and factor this into our decision-making processes.

Additionally, Scout24 is active in topic-specific initiatives and associations, thereby promoting an exchange with other players. The main memberships include the following organisations.

Focus on digitisation

How we stayed in touch with our stakeholders virtually in 2020

Social distancing – standard operating procedure during the pandemic. But it is also possible to share information, discuss ideas, and even celebrate at a distance. In 2020, we showed how with new virtual formats.

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Here you can download the Sustainability Report 2020 as a PDF file.

Sustainability Report 2020


Here you will find the Sustainability Reports of the past years:

2019 2018 2017