Accessibility Statement
As of October 15, 2025
Scout24 SE is committed to making its websites accessible in accordance with national and European digital accessibility regulations. This accessibility statement applies to the website www.scout24.com.
1. Compliance with Accessibility Guidelines This statement is based on the legal framework of EU Directive 2016/2102 and the BFSG. Technical testing was conducted according to WCAG 2.2 AA. Our website largely complies with these standards.
2. Our Commitment to Accessibility We are committed to complying with accessibility standards and actively advocate for barrier-free digital participation. We also strive to explain things as simply as possible. To achieve this, we work with people who have particular expertise in accessibility.
Our approach includes:
- Continuous review of our website for potential barriers
- Systematic removal of identified obstacles
- Training our employees to build accessibility awareness
- Collaboration with accessibility experts
- Development of new features with a focus on accessibility
3. Current Implementation Our declared goal is to provide all content and functions barrier-free. Our website already largely meets the mentioned standards. Where we are not yet fully accessible, we are continuously working on improvements.
4. Areas with Limited Accessibility There are isolated areas and information that we cannot yet provide in a fully accessible manner. This particularly applies to historical content created before the current accessibility regulations came into effect. Retrofitting this content would require disproportionately high expenditure. However, all new content is being developed according to current accessibility standards.
5. Your Feedback is Important to Us Have you encountered barriers when accessing content on www.scout24.com? We welcome your feedback and strive to remove reported barriers as quickly as possible within our technical and economic capabilities.
Please let us know on which page and with which function you encountered barriers. Feel free to copy the link from your browser's address bar.
Contact options:
- Mail: Scout24 SE, Invalidenstr. 65, 10557 Berlin
- Email: [email protected]
- Fax: +49 89 262024929
You can find further assistance on our contact page: https://www.scout24.com/en/contact
6. Responsible Supervisory Authority If you do not receive satisfactory responses to communications or inquiries regarding accessibility, you can contact the responsible supervisory authority.
Responsible Supervisory Authority The Market Surveillance Office of the Federal States for the Accessibility of Products and Services (abbreviated: MLBF) in Magdeburg commenced operations on June 28, 2025, as the new joint office for all federal states.
Market Surveillance Office of the Federal States for the Accessibility of Products and Services c/o Ministry of Labor, Social Affairs, Health and Equality Saxony-Anhalt P.O. Box 39 11 55 39135 Magdeburg
Phone: +49 (0) 391 567 4530 Email: [email protected]
This statement was last created on October 15, 2025, and will be updated regularly.