1. Contact Information
The controller responsible for processing your personal data when you visit this website within the meaning of the General Data Protection Regulation (GDPR) is:
Scout24 SE
Invalidenstraße 65
10557 Berlin
Germany
Email: [email protected]
Website: https://www.scout24.com
For all questions regarding data protection in connection with our website, you may contact our Data Protection Officer at any time at:
(Subject: “FAO Data Protection Officer”)
2. Data Processing on Our Website
2.1 Accessing Our Website / Connection Data
Whenever you use our website, we collect connection data automatically transmitted by your browser. This includes in particular:
- IP address of the requesting device
- Date and time of the request
- Requested URL and file path
- Referrer URL
- Browser information
- Operating system information
- HTTP status code
- Amount of data transferred
- Browser language settings
The processing of this data is necessary to enable your visit, ensure the security and stability of our systems, and administer the website technically.
Server log files are generally stored for up to seven days where necessary for detecting misuse and ensuring IT security. Thereafter, they are deleted or anonymized.
Legal basis: Art. 6(1)(b) GDPR where the website visit is related to contract initiation or performance; otherwise Art. 6(1)(f) GDPR. Access to terminal equipment information is based on Section 25(2) No. 2 TDDDG.
2.2 Contacting Us
If you contact us by email or via contact forms, we process the data you provide solely for handling your inquiry and communicating with you.
Legal basis: Art. 6(1)(b) GDPR where necessary for responding to your inquiry or initiating/performing a contract; otherwise Art. 6(1)(f) GDPR.
Data is deleted after your inquiry has been conclusively processed unless statutory retention obligations apply.
2.3 Applications
You may apply for open positions within the Scout24 Group via our careers portal.
We process in particular:
- First and last name
- Contact details
- Application documents (e.g., CV, certificates, cover letter)
- Additional information voluntarily provided
Processing is carried out solely for the purpose of conducting the recruitment process.
Legal basis: Art. 6(1)(b), Art. 88 GDPR in conjunction with Section 26(1) BDSG.
Application data is generally deleted no later than six months after completion of the recruitment process unless further consent has been given or legal retention obligations apply.
2.4 Cookies and Similar Technologies
We use cookies and similar technologies such as pixels, local storage and related technologies. These technologies help provide the website, ensure security and functionality, and analyze and improve the use of our services.
Necessary technologies are used on the basis of Art. 6(1)(f) GDPR and Section 25(2) No. 2 TDDDG. Analysis, convenience and marketing technologies are used exclusively on the basis of your consent pursuant to Art. 6(1)(a) GDPR and Section 25(1) TDDDG.
Detailed information about the technologies used, their storage duration, and the respective providers can be found at any time in our Privacy Manager. There, you can also withdraw or modify your consent with future effect.
If you have consented to the use of individual technologies, this may also involve the transfer of personal data to countries outside the European Economic Area. Further information can be found in the respective information on the services used within the Privacy Manager.
3. Scout24 Trust Center
We provide information on security measures and selected documentation at https://trust.scout24.com/. The Trust Center is technically operated by Vanta Inc.
When visiting the Trust Center, Vanta processes technical connection and usage data, including information about access to the website, device and browser information, IP address, timestamps of page visits, and other usage data required for the operation, security, analysis, and improvement of the service. Further information on Vanta’s processing of personal data can be found in Vanta’s Privacy Policy at https://www.vanta.com/legal/privacy.
Certain documents and evidence (e.g., certificates, audit reports, or security documentation) are made available only upon prior request. If you request access to such documents through the Trust Center, we process the information you provide, in particular your name, business email address, company, and any information submitted as part of your request. We use this data to verify your authorization, process your request, communicate with you, and manage access to the requested documents.
The processing is carried out on the basis of Art. 6(1)(b) GDPR for the purpose of providing the requested documentation and, where applicable, on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR in the secure and controlled provision of security-related information.
4. Disclosure of Data
Personal data is disclosed only:
- With your consent
- To fulfill contractual obligations
- To comply with legal obligations
- To establish, exercise or defend legal claims
- To carefully selected service providers bound by contract
5. Transfers to Third Countries
Where personal data is transferred outside the European Economic Area, such transfers are carried out in compliance with Articles 44 et seq. GDPR, including adequacy decisions, the EU-U.S. Data Privacy Framework, Standard Contractual Clauses or other appropriate safeguards.
6. Retention Period
We retain personal data only for as long as necessary for the relevant processing purposes or as required by law. Thereafter, data is deleted or anonymized.
7. Your Rights
You have the following rights under applicable law:
- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (Art. 17 GDPR)
- Right to restriction of processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object (Art. 21 GDPR)
- Right to withdraw consent (Art. 7(3) GDPR)
You also have the right to lodge a complaint with a supervisory authority.
Competent authority:
Berlin Commissioner for Data Protection and Freedom of Information
Alt-Moabit 59–61
10555 Berlin
Germany
8. Right to Withdraw Consent and Right to Object
You may withdraw any consent given at any time with future effect. Where processing is based on legitimate interests, you may object for reasons relating to your particular situation.
9. Obligation to Provide Data
Where personal data is required for the use of specific functions or the performance of a contract, such information is marked as mandatory. Without it, services may not be available.
10. Automated Decision-Making
No automated decision-making, including profiling pursuant to Art. 22 GDPR, takes place.
11. Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy from time to time, particularly in the event of changes to our website or legal requirements.
Version: June 2026